Sarah Gibson
I love this app! It was automatically on my tablet and now I use it so much. It is so useful for beginners that are trying to learn how to draw digitally. It has coloring pages, challenges, and more! Although it us a great app, it does have it faults. One of the ones that I found annoying is that if you have slow internet, it will sometimes exit the app. If you happen to be drawing while this happens, everything that you drew since your last save will be gone. To prevent this, save more often.
56 people found this review helpful
Samsung Electronics Co., Ltd.
March 11, 2024
Hello. Your review is very helpful for other users. Our team here is working hard to provide better service. We hope that you’ll go on using PENUP in the future. If there is anything we can help with, please let us know. Have a great day with PENUP. Thank you.
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It's OK. For the phone, the app works pretty well but for the Galaxy Book, this app is trash. Like all other things like email, and internet, etc., Penup needs to be the same if not better on Galaxy Books than the phone. I also would like to see more brush support to download from third parties. Vector designs would also be greatly appreciated.
2 people found this review helpful
Samsung Electronics Co., Ltd.
April 11, 2024
Dear Customer. We apologize for any difficulties that you’ve had. We will send your feedback to the development team. Your suggestion is always a great help to us. We hope you will continue using and enjoying PENUP. Have a wonderful day. Thank you.
Branka G.
Since the last update app is not working for the number of people all over the world. I have not been able to open the home page for 4 days. PENUP manager is not responding to any messages. You are fast to install updates that don't work and each time is worse than time before. Please simplify the brushes and make them user-friendly. Send notice to users when you are having problems with the app so we know what to expect. I used to like Penup, now is just frustrating task just trying to open....
26 people found this review helpful
Samsung Electronics Co., Ltd.
May 2, 2024
Dear customer, we all would like to apologize for the situation you encountered. The app is now operating normally, so please try again. We will do our best to provide a more pleasant PENUP environment and better service. Thank you.